Automic V24 Upgrade Webinar

Are you considering upgrading to Automic V24? If so, check out the on-demand webinar.

Outline

I. Introduction

• 00:00:26 – 00:01:57:
  • Welcome and housekeeping (video off, microphones muted, Q&A feature)
  • Brief company introduction (AutomWorx, Broadcom partner, services offered)

II. Upgrade Considerations

• 00:01:57 – 00:04:58:
  • Importance of current version support status
  • Atomic 24 release date and end of support timeline (Feb 14, 2024 – Feb 15, 2029)
  • Overview of changes across versions 24.0, 24.1, 24.2, and 24.3

III. Atomic 24.0 Changes

• 00:05:09 – 00:06:51:
  • Deprecated Components: WebLogic, WebSphere, 32-bit agents, Infrastructure Manager, Event Engine
  • Universal Language Support:
    • Database collation change to UTF-8 (impacts zero downtime upgrades)
    • SQL Server 2019 or higher required
  • Automation Engine Changes:
    • Hyphen and dash support
    • Schema changes (UTF-8 data type, longer text fields)
    • New code table for UTF-8
• 00:06:51 – 00:09:47:
  • Universal Language Support (Continued):
    • AWI input impacts
    • Text editors and import/export support
    • New “hex to string” function
    • Script function UTF-8 support
    • Unsupported components: Service Manager, Call API, Infrastructure Manager, 32-bit agents

IV. Atomic 24.1 Changes

• 00:09:47 – 00:11:15:
  • Continuous Delivery Automation (CDA):
    • CDA 21.4 now connects to AE 24.1
    • UTF-8 support for dynamic properties, custom properties, and artifact filenames
    • Java 17 required for CDA with UTF-8
• 00:11:15 – 00:11:54:
  • Deprecated Components (CDA): Infrastructure Manager CDC, Helm 2RM
  • General Enhancements:
    • User creation restrictions
    • New privileges: Stop/Start, Configure AWI logs
    • “Upgrade System” privilege renamed
    • CAU privilege enhancement
    • Unix/Linux encryption tool
    • Telemetry export via AWI
    • REST API enhancements: User management, client management
    • AWI accessibility improvements (keyboard navigation, labels, zero downtime upgrade notification)
    • REST API enhancements: Set/patch users, remove users from groups

V. Atomic 24.2 Changes

• 00:17:21 – 00:18:51:
  • SAS Enhancements:
    • Reduced reliance on ServiceQuest (client creation, object definitions, SQL I)
    • Transport case export/import within AWI
    • Improved Atomic Help (in-AWI interface)
• 00:18:51 – 00:21:03:
  • General Enhancements:
    • SQL I security enhancements (login object)
    • Bearer token support (authentication, user management)
    • Transport case export/import limitations (max CT size)
    • Minor AWI interface changes (rename objects, checkboxes)
    • REST API enhancements (user/group management, authorization, transport case)
    • Kubernetes enhancements (analytics, scaling, agents, cloud integration)

VI. Atomic 24.3 Changes

• 00:24:00 – 00:25:19:
  • REST API Enhancements: Extended endpoints, Kubernetes improvements (output path, TLS auth, zero downtime upgrades), memory resource definition, new agents (PowerPC, PeopleSoft)
  • SAS Enhancements: SOC 2 Type 2 certified
• 00:25:19 – 00:28:50:
  • General Enhancements:
    • Archive functionality from AWI and REST API
    • Increased connection string size
    • Variable array size definitions
    • Utility file.i UTF-8 support limitations
    • LDAP user restrictions for utilities
    • Token expiration and deletion
    • AWI interface improvements (accessibility, fit to screen, scheduler results, user organization, key navigation)
    • Client history availability on production clients
• 00:28:50 – 00:31:59:
  • General Enhancements (Continued):
    • Keyboard navigation enhancements
    • Improved user creation/duplication labels
    • Zero downtime upgrade notifications
    • REST API enhancements: Set/patch users, remove users from groups
    • Kubernetes enhancements: System name in global settings, output file naming, TLS authentication, zero downtime upgrades, memory resource definitions, new agents (PowerPC, PeopleSoft), cloud integration agents
• 00:31:59 – 00:32:41:
  • Kubernetes Enhancements (Continued):
    • CRD removal, cluster administration role deprecation
    • TLS authentication for Atomic Engine and Analytics to Postgres database
• 00:32:41 – 00:33:56:
  • Upgrade Considerations:
    • On-premises installation support
    • Upgrade planning (team involvement, testing, code freeze, parallel upgrade)
    • Testing requirements (unit tests, group-based testing)
    • Upgrade timeline considerations (agent count, client count)
    • Data migration package (optional)
    • Rollout planning, backout plan, and acceptable technical hurdles
    • Timeline determination, server sizing, compatibility checks
    • Component compatibility checks (utilities, Service Manager, dialogs)
    • Non-production testing and production environment comparison
    • Backups before and after upgrade
    • Backout plan and limitations
    • Component stopping considerations (timing, upgrade method)
    • Timeline estimation for component stops
    • Load time considerations:
      • Utility load time (factors: transactional data, parallel upgrade, database speed)
      • Testing time factors (components, success criteria, baseline)
      • Timeline factors (testing, backout decisions, upgrade completion time)
    • Version 24 Requirements:
      • UTF-8 database requirements (Oracle, SQL Server)
      • Windows OS beta test setting (if applicable)
      • Change logging parameter update (if using database migration pack)
    • Compatibility Considerations:
      • Version 21 vs. Version 12 (TLS/SSL)
      • Component compatibility (AE, utility, AWI versions)
      • Agent compatibility (Java vs. C-based agents)
    • Troubleshooting Considerations:
      • Team involvement (DBA, OS admin, functional/application experts)
      • Support contact information (AutomWorx, Broadcom)
      • Severity 1 case handling (phone vs. email)
      • Version 24 upgrade stability compared to previous versions
    • Extended Support Considerations:
      • Scope of extended support (production issues, excluding upgrades/bug fixes)
      • Value for unsupported versions and high-availability environments
      • Limitations of extended support (no major system changes)
      • AutomWorx expertise beyond Broadcom support (integrations, specific applications)
    • Service Manager/Service Manager Dialog Compatibility:
      • Confirmation that both can run on the same host in version 24
      • Server-side: Can run both versions with different ports
      • Client-side: Can run both versions 21 and 24 in parallel

VII. (Continued in subsequent sections – not included in this outline)

• Q&A

Take Me To The Webinar